The Impact of People Related TQM and CSR on Employees Job Satisfaction

  • Dalia Khalid Faeq Department of Administration and Accounting, Faculty of Humanities and Social Science, Koya University, Koya, Kurdistan Region, Iraq; Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq http://orcid.org/0000-0002-9317-4354
  • Bayad Jamal Ali Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq http://orcid.org/0000-0002-9142-4954
  • Shwana Akoi Department of Accounting, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq http://orcid.org/0000-0001-7495-1624
Keywords: People Related TQM, TQM, Corporate Social Responsibility, Employee Job Satisfaction, Construction Companies

Abstract

This study aims to examine the impact of People related TQM which consist of (management commitment, employee empowerment, involvement, training, and teamwork) and Corporate Social Responsibility CSR (economical, ethical, legal, and philanthropic) on employee job satisfaction. In conducting this study data is collected through primary source using a random survey questionnaire employee in the construction companies located in Sulaymaniyah City/ Kurdistan Region- Iraq. At the time of conducting this study, there were (40) construction companies registered with the Board of Investment of Kurdistan-Iraq and had permission to operate in Sulaymaniyah City. 200 questionnaires were distributed among 25 companies out of which a total of 130 were usable. The data obtained was analyzed quantitatively using SPSS program. The result of this study reveals that there is a positive significant impact of TQM and CSR individually and simultaneously on employee job satisfaction. The proposed model showed an acceptable fit.

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Author Biographies

Dalia Khalid Faeq, Department of Administration and Accounting, Faculty of Humanities and Social Science, Koya University, Koya, Kurdistan Region, Iraq; Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq

Dalia Faeq: works at the Department of Administration and Accounting, Faculty of Humanities and Social Science, Koya University, Koya, Kurdistan Region, Iraq and Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq.

Bayad Jamal Ali, Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq

Bayad Ali: works at the Department of Business Administration, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq.

Shwana Akoi, Department of Accounting, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq

Shwana Akoi: works at the Department of Accounting, College of Business, Komar University of Science and Technology, Sulaymaniyah, Kurdistan Region, Iraq.

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Published
2022-06-30
How to Cite
Faeq, D., Ali, B., & Akoi, S. (2022, June 30). The Impact of People Related TQM and CSR on Employees Job Satisfaction. UKH Journal of Social Sciences, 6(1), 1-9. https://doi.org/https://doi.org/10.25079/ukhjss.v6n1y2022.pp1-9
Section
Research Articles